Vertiva :: Core Tenet

An Enterprise-Scale Platform

Built once to run one workload, engineered from day one to run thousands.

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Bottom Line

Vertiva's foundation owns its own data plane, its own models, and its own retrieval — capable of ingesting millions of documents from any source, running inference and vector search at GPU scale, and deploying into shared SaaS or a customer's own enterprise cloud platform (BYOC).

A Foundation Built to Evolve with New Technologies

Interface SeamFoundationScaling TargetUnlocks
Message brokerSQSKafka + Debezium CDCEnterprise event volume, database change capture
Document parsing & ingestionSingle-nodeRay on Databricks + Delta LakehouseMillions of documents, distributed processing
Model & embedding clientManaged cloud AI (Bedrock)Self-hosted (Kronk + vLLM) via model gatewayGPU-scale inference, cost control, data sovereignty
Knowledge base / vector storeManaged KB + S3 vectorsQdrant HA clusterCustomer-selectable models, sharded high-availability search
Query routingSingle engineFederated fan-out (semantic + lexical + graph)Broader, higher-quality answers at scale

No interface changes, no rework of existing contracts — just new implementations dropped behind the seams the foundation already exposes.

Owning the Data Plane, Ingesting at Enterprise Volume

The scaling program's data plane replaces the platform's single-node ingestion path with a distributed, governed pipeline: Kafka (MSK) for cross-service events, Debezium for database change-data-capture, and a Ray-on-Databricks compute engine writing into a medallion-structured Delta Lakehouse. On top of that sits a pluggable connector framework — the S3 drop-zone is the zero-integration default, with Google Drive, SharePoint/OneDrive, Slack, and database CDC landing through the same governed path — so "drop your data and it's searchable" holds true regardless of source or volume. The design explicitly targets ingesting millions of documents automatically, with a standardized, governance-aligned storage layout so every new source inherits the same access-control and lifecycle rules rather than requiring bespoke handling.

Owning Inference and Retrieval at GPU Scale

The self-hosted inference phase stands up dedicated GPU infrastructure, a Go-embedded inference path for high-throughput, low-latency small-model work, and GPU-served large-model generation with autoscaling and batching, all fronted by a single model gateway with routing and failover. Qdrant runs as a high-availability, sharded cluster with snapshots and backups as the platform's primary vector store, and each customer can select its own generation, embedding, and rerank models independently across multiple tiers — from a platform-curated catalog up to bringing their own weights. Retrieval itself scales out again in the federated search phase, fanning a single query across semantic, lexical, and graph engines and fusing the results, rather than relying on any single retrieval method to carry enterprise-scale answer quality.

Every Core Service Is Held to the Same Enterprise Bar

Scaling work is treated as infrastructure work, not feature work — so every decision, without exception, must prove the same set of properties before it is considered done:

  • Scalability: a horizontal scale-out path load-tested to a stated throughput or volume target, with autoscaling policies and no single-node bottleneck.
  • Resilience: graceful degradation with a defined fallback (e.g., self-hosted inference falling back to a managed provider), retries, circuit breakers, backpressure, and dead-letter/replay handling, chaos-tested before shipping.
  • Migration safety: every swap follows dual-run → backfill → parity-evaluation → cutover, with a reversible rollback path and zero-downtime migration — the live platform keeps serving users the entire time.
  • Security & multi-tenancy: tenant isolation, least-privilege access, and the platform's trust/classification model are carried through every new component, not re-derived from scratch.
  • Cost: a cost model and per-tenant attribution for the new infrastructure, measured against the managed service it replaced.

This is the mechanism that keeps scaling incremental and low-risk: each new capability runs alongside the old one, is validated against production traffic, and is only cut over on formal acceptance — never a big-bang replacement.

Flexible Deployment for Every Enterprise Environment

Because scale means more than raw throughput for an enterprise buyer, the platform supports three deployment models without divergent code paths: shared multi-tenant SaaS, dedicated single-tenant, and customer-cloud (BYOC), where the platform is deployed directly into the customer's own cloud account. The data-residency requirements of regulated customers push dedicated/BYOC toward becoming the enterprise default, and the underlying storage and policy grammar is identical across all three models — so a deployment-model decision is a provisioning choice, not an architecture change.

"Every engagement leaves a verification trail."

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